Airport Operations Manager

 

Position:                      Airport Operations Manager

Department:                Airport

Classification:             Exempt

Salary Range:              S4

Supervisor:                  Airport Manager

Disclaimer:   Job description does not encompass all aspects of the position; other duties may be assigned.

Assists Airport Manager in overseeing administrative, operational, and emergency services at Grand Canyon West Airport (1G4). Assist with the responsibility for all improvements, inspections, maintenance, equipping, administration, operations, regulation and protection of the airport. Oversees emergency services at Grand Canyon West locations including Dispatch, EMS, and Firefighting, and Rope Rescue services. Responsible for all qualifications, certifications and training needs of staff as well as leading, coaching and developing airport team members. Assists with wildlife management concerns for airport. Responsible for the operation of fire equipment, snow and ice equipment, and acts as Chief of Maintenance for the airport. Assists with financial aspects of inventory and operations. Ensures highest standards and delivery of safety, security and health of guests and employees. Must be able to fulfill the role of manager in absence of the Airport Manager. Participate in training regularly.

1.      Assist Airport Manager in the responsibility of all airport and emergency services operations at Grand Canyon West, Grand Canyon Resort Corporation.

2.      Assist with the responsibility for all improvements, inspections, maintenance, equipping, administration, operations, regulation and protection of the airport. 

3.      Complete inspections and maintain proper records of condition of facilities, pavements and safety areas.

4.      Ensure all employees are properly certified and are trained appropriately for their position.

5.      Ensure all staff are knowledgeable regarding the airport and emergency services policies and procedures. Monitor policies and procedures, watching for possible change improvements. Monitor regulations to ensure facility is kept up to specifications required.

6.      Communicate the Emergency Response Plans for airport and Grand Canyon West. Ensure all communications are made regarding plans and that the staff are appropriately informed.

7.      Act in a role as part of the Incident Command in case of any airport related accidents.

8.      Participate in meetings with air operators regarding airport safety.

9.      Report and disseminate information regarding airport and facility conditions and safety hazards.

10.  Responsible for the operation and maintenance of all airport equipment. Maintain facilities in accordance with FAA standards. Ensure proper maintenance and repair logs are maintained for equipment, machinery, vehicles, and facilities.

11.  Develop, communicate and implement all airport policies and procedures.  Monitor policies and procedures, watching for possible need for improvements or changes.  Monitor regulations to ensure facility is kept up to specifications required.

12.  Develop Emergency Response Plans for airport and Grand Canyon West. Ensure all communications are made regarding plans and staff is appropriately informed.

13.  Report and disseminate information regarding airport and facility conditions and safety hazards.

14.  Responsible for inventory control of equipment and other supplies. Ensure proper maintenance and repair logs are maintained for equipment, machinery, vehicles and facilities.

15.  Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunities for Direct Reports.  Hold supervisors accountable for completing Performance Evaluations and discussions.  

16.  Responsible for financial, budgetary and business decisions for airport services at GCW.

17.  Answer visitor/tourists questions, gives directions, share information about GCW, the Hualapai history and culture, etc.

18.  Handle emergency calls and situations and take action to remedy the situation.

19.  Ensure all communications are shared with employees in a timely and accurate manner.

20.  Foster a team environment, multi-task effectively and maintain positive working relationships. Ensure all employees are trained properly.

21.  Act as Manager on Duty as assigned by Airport Manager or GCW/GCRC senior leadership.

22.  Represent GCW Airport and the corporation at industry events.

23.  Keep the Airport Manager apprised of all issues and concerns.

24.  Perform other work-related duties as assigned.

25.  Perform other duties as assigned.

 

1.      Prior leadership experience in airport operations.

2.      Proven ability to make financial, budgetary and business decisions related to airport operations.

3.      Knowledge of FAA standards and requirements required to run an airport facility, including air carrier and general aviation requirements.

4.      Demonstrated ability to lead, coach, train, develop and motivate employees and supervisors to ensure service levels are maintained.

5.      Demonstrated ability to communicate effectively and interact with guests and staff in a clear, concise manner providing prompt, outstanding customer service. Ability to remain calm and focused under pressure and in emergency situations.

6.      Demonstrated ability to monitor the condition and maintenance of equipment, airport facilities and runways, weather conditions, and assess emergency situations.  

7.      Demonstrated ability to foster a team environment, multi-task, work in a fast-paced environment and maintain positive working relationships with staff, suppliers and vendors. Good client/customer service skills and well organized.

8.      Ability to complete all record keeping requirements and submit appropriate reports.

9.      Knowledge of Grand Canyon West locations, operations, Hualapai history and culture.

 

1.      Three years airport experience; supervision experience preferred.

2.      Good oral and verbal communication skills and strong interpersonal skills.

3.      High School Diploma or GED.

4.      Valid Driver’s License with clean driving record.

5.      Clean criminal background with no felony convictions.

 

 

 

1.      Degree in Aviation, Business, or similar discipline.

2.      Experience in operations and/or facilities management specifically related to airports or government.

3.      Nationally recognized FEMA, EMS and/or Firefighter certifications.

4.      Willingness to participate in additional cross-training either on own time or training provided by company (EMT, Rope Rescue, etc.).

5.      Preference given to Hualapai Tribal members.

 

Position requires ability to work indoors as well as in outdoor environment for long periods of time, regardless of weather conditions. Must be able to routinely walk, stand, bend and carry items weighing up to 50 lbs. as part of duties. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.

 | Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual orientation or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B