HUALAPAI PREFERENCE

Position: Transit Supervisor (CDL)

Department: Transportation

Classification: Non-Exempt

Salary Range: H7

Supervisor: Transportation Assistant Manager

Disclaimer: Position Description is not meant to encompass all aspects of this position, other duties may be assigned.

Position Summary:

Under supervision of the Transit Manager and Assistant Transit Manager, successful applicant will supervise the daily operation of the Guest shuttle at the Grand Canyon West. When necessary, will operate vehicles on route within GCW, will maintain customer service standards and paperwork as necessary.

Duties & Responsibilities:

Supervise GCW driving Staff, organize and monitor work processes
Maintain quality of customer service by coaching, counseling and disciplining employees
Monitor and appraise job results making schedule/route adjustments as necessary
Liaison between Hualapai Transit and GCRC
Maintain safe and healthy work environment by enforcing standards and adhering to legal regulations
Enforces and, if necessary, implements systems, policies and procedures
Maintain established COVID-19 protocols established by the Transit department with the guidance of the CDC
Oversee operations, scheduling, routing, maintenance and related required paperwork
Provide excellent customer service by enforcing quality and customer service standards
As assigned, coordinates “Hop on, hop off” shuttle service by servicing the loading/un-loading locations of the property tour.
Completes a daily vehicle pre/mid/post inspection including oil, fuel and fluid levels, lifts, doors, tires, etc., and records such on a maintenance checklist; reports malfunctions as necessary; cleans and fuels vehicle. Completes and maintains vehicle logbook.
Operates a property tour transit shuttle, as part of the GCW Transit System, transporting passengers from one location to another, as directed by route, or supervisor.
Other tasks and duties as deemed necessary by Transit Management

Knowledge and Abilities:

Must have and maintain excellent attendance record
Must have supervisory background
Must have excellent customer service skills
Must maintain positive and professional work environment
Must be able to pass mandatory drug screen prior to employment
Geography and layout of property route and general description of GCW.
Operation of transit vehicles, wheelchair lifts, safety equipment and fueling systems.
Identifying maintenance needs and mechanical problems and refers for repair.
Following and maintaining safety standards, and identifying safety problems
Qualifications:

Possession of or ability to obtain and maintain a valid Arizona Commercial Driver's License (CDL), minimum of Class C, with "P" or "B" endorsement, driver's license.
An excellent driving records.
Provide extraordinary customer service
Be able to provide a basic knowledge of the Grand Canyon and Hualapai culture
Good oral and interpersonal communication skills
High school diploma or GED
Preference given to Hualapai Tribal members.

Working Conditions:

Requires transportation of passengers over a predetermined tour route with loading and unloading zones at designated tour stops.
Must be able to work varying schedules, weekends, holidays.
Position requires sitting for some length of time with constant head, arm, hand and foot movement

Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai People, who have been part of this land since time immemorial, established GCRC, welcoming millions of visitors each year to tour the area. The year 1883 is when the reservation was established, and occupiers are usually foreign to the land they occupy. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.

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