HUALAPAI PREFERENCE
Position: Utility Worker
Department: Walapai Market
Classification: Non-Exempt
Salary Range: H3
Supervisor: Market Supervisor
Disclaimer: Position Description is not meant to encompass all aspects of this position, other duties may be assigned.
Position Summary:
Utility work is responsible for maintaining retail grocery sales areas, utilizing POS systems to handle transactions, both cash/credit and assisting in creating and maintaining a great shopping experience for all customers. They must also be able to answer questions from customers concerning Market operations and local area information. Utility worker is responsible for serving all products with friendly, individualized attention towards each customer. Responsible for educating customers about our premium coffees and teas. Proficiently prepares blended and cold drinks provided by the store. Utility worker is responsibility for planning, preparing and executing all portioning, ordering and inventory of meats and fish in accordance with standards and plating guide specifications as well as maintaining organization, cleanliness and sanitation of work areas and equipment, Utility worker will prepare and direct preparation of pastry and baked goods served using established production procedures and systems.
Duties & Responsibilities:
- Ability to provide outstanding customer service by providing prompt, courteous and helpful information to customers.
- Experience in use of POS systems and handling cash and credit transactions while following proper cash handling policies and procedures.
- Ability to reconcile cash drawer and end of day sales reports.
- Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
- Knowledge in WIC, Food Stamp and other programs offered by the market.
- Knowledge of products offered in the Market.
- Knowledge of Hualapai Tourism, Hualapai history and culture.
- Sells and serves baked goods and miscellaneous food items to customers.
- Routinely cleans the coffee bar area, floor, windows, and grinders, and take out trash, etc.
- Proficiently prepares blended and cold drinks provided by the store.
- Perform the meat cutting functions. These includes but is not limited to scraping and traying products, cubing steaks, grinding ground meats, and cutting and processing meat.
- Weigh all meat items in accordance with specified procedures outlined by standard practice.
- Receives meat, poultry, and some fish by verifying items received against orders placed, verifying condition.
- Prepares specialty orders by responding to customer requests.
- Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures, complying with heath, sanitation, and legal regulations.
- Estimate requirements and order or requisition meat supplies to maintain inventories.
- Prepares breads, rolls, muffins, cookies, pies, cakes, doughnuts, biscuits and other pastries, including icings and frostings, according to established recipes.
- Review’s production schedules to determine variety and quantity of goods to bake and to assemble supplies and equipment needed for daily baking activities.
- Follow established cleaning and sanitizing practices as outlined, including using proper safety equipment when handling ready-to-eat foods.
- Detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment and/or other unusual conditions.
- Completes production sheets and other records as required.
Knowledge and Abilities:
- Handle cash and credit retail transactions using the POS system.
- Responsible for assigned cash drawer and end of day balancing of cash and sales reports.
- Assist with inventory and restocking, as directed.
- Assist with the overall cleanliness of the Market, as directed.
- Assist customers with questions they have concerning Market products and operations.
- Provide outstanding customer service and assists in creating a loyal customer base.
- Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
- Knowledge of all equipment (i.e., coffee/espresso machine, mixers, blenders, tea brewers, warmers, etc.)
- Ability to lift and/or move items up to 30 pounds.
- Experience in use of POS systems and handling cash and credit transactions while following proper cash handling policies and procedures.
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Develop product knowledge in all areas of the meat department including cooking procedures.
- Knowledge of sausage and jerky making, using meat smokers and dehydrators.
- Ability to clean and take care of all equipment and work area.
- Develop product knowledge in all areas of the meat department including cooking procedures.
- Knowledge of all equipment used for meat cutting (i.e., slicer, grinder, tenderizer, vacuum sealer, smoker, etc.)
- Knowledge of sausage and jerky making, using meat smokers and dehydrators.
- Ability to lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds.
Qualifications:
- Good oral communication skills.
- Valid Driver’s License with clean driving record preferred.
- High School Diploma or GED.
- Ability to lift up to 50 pounds.
- Prior experience working with a POS system or cash handling preferred.
- Preference given to Hualapai Tribal members.
- Must have a valid Food Handlers’ card
- 2-5 years of previous work experience as a butcher, preferably in grocery store environment.
Working Conditions:
Typical retail grocery environment. May be required to lift 50 lb. merchandise boxes. Must be able to routinely walk, stand, bend and carry items weighing up to 30 lbs. must be able to work near high temperature areas. Must be able to work varying schedules, weekends and holidays.
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual orientation or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai People, who have been part of this land since time immemorial, established GCRC, welcoming millions of visitors each year to tour the area. The year 1883 is when the reservation was established, and occupiers are usually foreign to the land they occupy. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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