Lead Cashier Gift Shop
Full Time • Grand Canyon West (GCW)
HUALAPAI PREFERENCE
Position: Lead Cashier – Gift Shop
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: H4
Supervisor: Gift Shop Supervisor
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Responsible for maintaining retail sales areas, utilizing POS systems to handle retail transactions, both cash and credit and answering questions from quests concerning Grand Canyon West locations and operations. Provides outstanding customer service at all times. Assists with the warehouse, inventory stocking and pricing of merchandise. Lead and role model for Cashiers. Provide assistance, as required, to employees and guests.
Knowledge and Abilities:
- Demonstrated ability to communicate well and interact with guests in a clear concise manner.
- Demonstrated ability to provide outstanding customer service by providing prompt, courteous and helpful information to guests.
- Experience in use of POS systems and handling cash and credit transactions while following proper cash handling policies and procedures.
- Demonstrated ability to reconcile cash drawer and end of day sales reports.
- Demonstrated ability to work in and foster a team environment, multi-task efficiently and maintain positive working relationships.
- Knowledge of Grand Canyon West locations, operations, Hualapai history and culture.
Duties & Responsibilities:
- Handle cash and credit retail transactions using the POS system.
- Responsible for assigned cash drawer and end of day balancing of cash and sales reports.
- Handle all transactions using proper cash control policies and procedures.
- Assist guests with questions they have concerning Grand Canyon West locations, operations, Hualapai history and culture. Provide outstanding customer service using high service standards.
- Assist with maintaining Retail inventory, assist in warehouse, stock and price merchandise.
- Foster a team environment, multi-task efficiently and maintain positive working relationships.
- Assist with training of new retail employees on POS system, proper cash handling policies and procedures and model outstanding customer service.
- Perform other work-related duties as assigned.
- Qualifications:
- Good oral communication skills.
- Valid Driver’s License with clean driving record preferred.
- High School Diploma or GED.
- Ability to lift up to 25 pounds.
- Prior experience working with a POS system, cash handling and in a Cashier position.
- Preference given to Hualapai Tribal members.
Working Conditions:
Typical retail environment with high transaction volume. May be required to lift 25 lb. merchandise boxes. Must be able to work varying schedules, weekends and holidays. Willingness to work in a remote location.
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai People, who have been part of this land since time immemorial, established GCRC, welcoming millions of visitors each year to tour the area. The year 1883 is when the reservation was established, and occupiers are usually foreign to the land they occupy. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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